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Teleperformance

Technical Support Specialist

Job Information

Location

Hyderabad, India

Career Level

Senior / Expert

Employee Type

Full-Time (On-site)

Job Type

Technical Support Specialist

Experience

2+ Years Experience

Salary

₹45K Monthly

Date posted

12 Dec, 2024

Job Highlights

Job Description

As a Technical Support Specialist, you will troubleshoot and resolve technical issues for customers, ensuring a seamless experience. Your expertise will help customers optimize their use of products and services.

Job Responsibilities :

  • Handle customer queries and technical concerns effectively.
  • Provide step-by-step resolutions for troubleshooting.
  • Escalate unresolved issues to senior teams when necessary.

Job Requirements :

  • Proven technical support experience (2+ years).
  • Strong problem-solving and analytical skills.
  • Excellent verbal and written communication.

Additional Information

Career Level

Senior Executive

Years of Experience

1-2 Years Experience

Qualification

Professional Certificate

Job Type

Full-Time (On-site)

Job Type

Customer Support Associate

Educational Background

Relevant Technical Degree

Company Overview

Teleperformance is a global leader in customer experience management, delivering exceptional support solutions for industry-leading brands.

Company Photos

Additional Information Company

Registration No.

ORBT-704181-XR

Average Processing Time

14 Days

Company Size

10 - 50 Employees

Website

www.teleperformance.com

Industry

Information Technology (IT)

Benefits & Others

Medical, Sports (e.g. Gym)

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