
Teleperformance
Technical Support Specialist
- Hyderabad, India
- ₹45K Monthly
- Full-Time (On-site)
- 2+ Years Experience
- Hyderabad, India
- ₹45K Monthly
- Full-Time (On-site)
- 2+ Years Experience
Job Information
Location
Hyderabad, India
Career Level
Senior / Expert
Employee Type
Full-Time (On-site)
Job Type
Technical Support Specialist
Experience
2+ Years Experience
Salary
₹45K Monthly
Date posted
12 Dec, 2024
Job Highlights
- Competitive salary with additional perks.
- Work with global technology brands.
- Comprehensive training and career development.
Job Description
As a Technical Support Specialist, you will troubleshoot and resolve technical issues for customers, ensuring a seamless experience. Your expertise will help customers optimize their use of products and services.
Job Responsibilities :
- Handle customer queries and technical concerns effectively.
- Provide step-by-step resolutions for troubleshooting.
- Escalate unresolved issues to senior teams when necessary.
Job Requirements :
- Proven technical support experience (2+ years).
- Strong problem-solving and analytical skills.
- Excellent verbal and written communication.
Additional Information
Career Level
Senior Executive
Years of Experience
1-2 Years Experience
Qualification
Professional Certificate
Job Type
Full-Time (On-site)
Job Type
Customer Support Associate
Educational Background
Relevant Technical Degree
Company Overview
Teleperformance is a global leader in customer experience management, delivering exceptional support solutions for industry-leading brands.